Terms and Conditions

Last Updated: 10th March 2026

1. Introduction

These Terms and Conditions govern your use of the website https://www.londonrhinology.co.uk (“Website”). By accessing or using this Website, you agree to comply with these Terms.

This Website is operated by London Rhinology, a private medical practice providing specialist ear, nose and throat (ENT), rhinology and facial plastic surgery services.

If you do not agree with these Terms, please do not use the Website.


2. Medical Disclaimer

The information provided on this Website is for general informational purposes only and is not intended as medical advice.

Content on this Website does not replace consultation, diagnosis, or treatment by a qualified healthcare professional.

You should always seek professional medical advice from a qualified clinician before making any healthcare decisions.


3. Services

London Rhinology provides specialist consultation and treatment services in ENT, rhinology and related procedures.

Services may include, but are not limited to:

  • Specialist consultations
  • Diagnostic examinations
  • Surgical procedures
  • Follow-up care

All treatment decisions are made following an individual consultation and clinical assessment.


4. Appointments

Appointments can be requested via the Website enquiry form, email or telephone.

Submitting an enquiry does not guarantee an appointment.

Appointments are confirmed only once a booking is accepted by the practice.

Patients are responsible for providing accurate medical information when booking consultations.


5. Fees and Payments

Consultation and treatment fees are subject to change.

Current consultation fees may include:

  • Initial consultation
  • Consultation with endoscopic examination
  • Follow-up consultations

Payment terms include:

  • Self-pay consultations are typically payable at the end of the appointment.
  • Surgical procedures may require advance payment prior to the procedure date.
  • Additional hospital or equipment fees may apply and may be charged separately by the hospital.

Patients with private medical insurance must obtain any necessary pre-authorisation.

Any shortfall not covered by insurance remains the responsibility of the patient.


6. Cancellation Policy

If you need to cancel or reschedule an appointment, please provide at least 48 hours’ notice where possible.

Failure to provide adequate notice may result in a cancellation fee.


7. Website Content

All content on this Website, including but not limited to:

  • text
  • images
  • graphics
  • logos
  • videos
  • branding

is the intellectual property of London Rhinology unless otherwise stated.

You may not copy, reproduce, distribute, or use any content without written permission.


8. Limitation of Liability

While we aim to ensure that information on this Website is accurate and up to date, we make no guarantees regarding:

  • completeness
  • accuracy
  • reliability

London Rhinology shall not be liable for any loss or damage arising from reliance on the information provided on this Website.

Nothing in these Terms excludes liability where it cannot legally be excluded under UK law.


9. Third-Party Links

This Website may contain links to external websites or third-party services.

London Rhinology is not responsible for the content, privacy policies, or practices of those external websites.


10. Privacy and Data Protection

London Rhinology is committed to protecting your privacy.

Personal data submitted via the Website will be processed in accordance with:

  • the UK General Data Protection Regulation (UK GDPR)
  • the Data Protection Act 2018

For more details, please see our Privacy Policy.


11. Changes to These Terms

London Rhinology reserves the right to update or modify these Terms at any time.

Changes will be posted on this page with the updated revision date.


12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from the use of this Website shall be subject to the jurisdiction of the courts of England and Wales.


13. Contact Information

For any questions regarding these Terms, please contact:

London Rhinology
Email: enquiry@londonrhinology.com
Phone: 07376 145889 / 020 7101 3190
Address:
PO Box 77108
London
SW18 9RN